Cinstar is a professional experienced LED display company, Cinstar LED display, Cinstar electronics, LED screen, LED Sign, LED wall, LED panel, LED video screen, LED video wall, Digital LED video screen, LED screen, LED display, LED video screen, LED video wall, LED video display, LED screen display, LED display screen, LED screen wall, LED display wall, LED wall display, LED wall video, rental LED display, commercial LED display, creative LED display manufacturer.
SERVICES CINSTAR PROVIDES
As a customer satisfaction oriented service provider, Cinstar not only supply quality LED products, but also fast and considerate support. From initial ideas to accomplished projects, Cinstar always stands with customers, listening their thought or suggestion and respond quick to their request or complaint. Cinstar continuously supports customers to enhance product commercial value and achieve business success through strict project management and satisfying after-sale services.
24/7 Phone Service
Whenever there is new project request, urgent technical support or general quality issue complaint, we can be reached in real time. And we promise to feedback a clear schedule of solution within 24 hours.
Installation environment investigation and evaluation, solution recommendation and confirmation, customized design if needed, technical drawing of installation frame, product function inspection before delivery etc.
If needed, our experienced engineers can be assigned to provide professional installation guidance and free on-site technical training. On-site screen calibration, on-site configuration and testing etc.
After Sales Service
Free maintenance within warranty period.
Charged favorable cost for labor and material, if warranty period expires.
- Free technical training: integrative and normative technical training is available for free to customers to ensure they are skilled in regular operations of hardware and software and are able to diagnose and solve general problems.
- Engineer technical service: periodical screen performance inspection, opinion survey to improve our service quality.
- Software upgrade: lifelong maintenance of controlling system, incessant improvement of system function and continuous software upgrade.
Free on-site service for hardware related issues.
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